Product designer who crafts experiences that intuitive, scalable, and delightful

Citi's First Browser Extension

Citi's First Browser Extension
Internal Call Center Platform

Internal Call Center Platform
An API Hub for Developers

An API Hub for Developers
Global ATM Redesign

Global ATM Redesign

  • Hoang has consistently exemplified the qualities one seeks in a UX team lead, and she has exceeded expectations in every aspect. Her grasp of holistic product design, delicately blending usability, aesthetic appeal, and brand integrity, is truly commendable. What sets Hoang apart is not only her mastery of her core competencies but also her adeptness as a mentor and educator to junior colleagues. She has a knack for nurturing emerging talent and guiding them towards excellence. Additionally, Hoang possesses a remarkable ability to articulate her ideas and insights with confidence and clarity, making her an invaluable presence in high-stakes meetings with senior leadership.

    Harrison Robinowich
    Senior Vice President, Head of UX & Service Design @ Citi

  • Hoang is a great designer and collaborator. Her designs are beautiful and incredibly effective, driving phenomenal click through rates. Hoang is incredibly patient and flexible when it comes to changing requirements and timelines. And she always has great ideas to drive the best possible experience for customers. Hoang is so easy to work with and I was so reliant on her organization, attention to detail, expertise, follow through, and willingness to go above and beyond to help us meet our goals and deadlines.

    Allison Fisk
    Vice President, Digital Product Manager Lead Analyst @ Citi

  • Hoang is a UX/UI unicorn. The volume of work she can handle and the quality of the delivery is unmatched. She gives great feedback/mentorship to designers, presents with confidence and builds strong relationships with product, business and development alike. As long as I am a design leader, Hoang will always have a place on my team and I look forward to seeing her career continue to flourish. 10/10 Recommended.

    Mark Rudd
    Director of UX, Global Payments @ Citi

  • When you find a multi-faceted, visionary designer who can also execute, you never let them go. If I had to describe working with Hoang, that's exactly how I feel. No task is too small for her but she always thinks several steps ahead, challenging her teammates and colleagues to think bigger and better. As a product manager, I have been so grateful to work on several products with her, and I've seen her grow and evolve in multiple capacities throughout, especially as a leader. I believe Hoang has a bright future ahead as a designer and I will always welcome her on any team or product I am a part of!

    Zoia Kozakov
    Product Manager @ Citi
    (now Head of Digital Product & Strategy @ CHANEL)